Empathy Can Be the Number One Growth Catalyst for Your Business

World Leaders, Innovators and the greatest thinkers of today’s times have hailed empathy as a wow factor and now the world is giving empathy all the credit it deserves. The dawn of the 21st century has moved the spotlight on Soft Skills. The world is racing at a supersonic speed piggybacking on the bandwagon of technology is now going gaga over a skill set that has proved to be a game-changer of sorts. The 4-Cs of the 21st Century: Critical thinking, Communications, Collaboration, and Creativity have not only changed workplace dynamics but also individual narratives.  Defining Empathy  The not so new but now extremely honoured member in the team of must-have skill sets is Empathy. According to the Encyclopaedia of Social Psychology, “Empathy is [...]