The evolution of my business from a bare-bones startup to a robust nationally recognized enterprise has been an impactful lesson in manifesting one’s dream. I’d like to say that it was all part of a grandmaster plan. But it wasn’t. Through my first 10 years in business, I was my only salesperson. I grew my medical records business by cold calling, taking decision-makers to breakfast or lunch meetings, and more importantly, relying on word of mouth. From my very first client, I established and followed a few business guidelines. These served me well, from the time 22 years ago when I was just starting out with a copy machine at my kitchen table, to eventually providing a foundational set of values for MediCopy’s [...]